Frequently Asked Questions

Get answers to common questions about In-Person Color Consultation (New Guest).

We assess your hair history and current condition, discuss desired results and technique options, perform any necessary patch testing, and provide a personalized plan with estimated cost and recommended timeline for achieving your color goals safely.

Yes. The $50 booking deposit is refundable per our cancellation policy and will be applied toward your final color service cost when you book or complete the service.

Consultations usually last 20–45 minutes depending on hair complexity and questions. Longer planning or strand testing may extend the appointment to ensure an accurate, safe color plan.

Yes. Bring reference photos and details about past color, chemical services, products, and allergies. This information helps your stylist create realistic expectations and avoid incompatible processes.

If indicated, we perform a patch or strand test during the consultation or schedule it as needed. Patch testing protects against allergic reactions and shows how color will develop on your hair.

Often yes. We outline required steps, estimated appointments, and maintenance needs. Some transformations need multiple visits; the consultation determines realistic timelines and a safe route to your desired result.