Frequently Asked Questions

Get answers to common questions about Soho Member Initial Consultation.

The session includes a detailed hair history, goal-setting, scalp and strand assessment, product and maintenance recommendations, and a plan for color or extensions. Your stylist will outline timelines, pricing estimates, and next-step appointments tailored to your Soho membership benefits.

No formal prep is necessary. Arrive with your hair in its usual state so the stylist can accurately assess texture, condition, and natural growth patterns. Bring inspiration photos and a list of current products or concerns to make the consultation most productive.

Consultations generally last 30 to 45 minutes, depending on complexity. If extensive color mapping or extension planning is needed, allow up to an hour. Your stylist will confirm the timeframe when booking to ensure enough time for a thorough plan.

Not usually; the initial consultation focuses on planning and assessment. Trial or service appointments are scheduled separately to allocate appropriate time and resources. If a brief strand test or color swatch is needed, your stylist will perform it during the consultation when applicable.

Consultation fees vary by membership terms; many Soho plans include an initial consultation as part of enrollment. If a separate charge applies, we'll disclose it at booking. Any consultation fee is typically credited toward future services scheduled within your membership.

Our stylists design service plans that align with Soho membership allowances, discounts, and scheduling priorities. We'll map maintenance intervals, product needs, and estimated costs to maximize your membership value while keeping your long-term color and extensions healthy and sustainable.