Frequently Asked Questions

Get answers to common questions about Gold Custom Hydration/Vitality Treatment.

Results typically last 4–6 weeks depending on hair type, styling routine, and maintenance. Using the included 4-week take-home booster and sulfate-free products extends benefits. Schedule touch-ups or booster applications as recommended by your stylist for sustained hydration and shine.

Yes. The silk peptide formula is designed to replenish protein and restore shine in colored, bleached, or chemically treated hair. It helps repair damage and seals the cuticle. Your stylist will tailor the formula to avoid compromising color or chemical integrity.

No. Our bespoke approach customizes hydration levels to your hair’s density and porosity so it nourishes without weight. Lightweight silk peptides restore protein and softness while maintaining movement. Your stylist adjusts product concentration to preserve volume and natural bounce.

Apply the booster as directed—typically once or twice weekly to damp hair after shampooing. Leave on per instructions then style. Use alongside gentle, sulfate-free products and avoid overuse. Bring any questions to your stylist for personalized frequency and technique.

Yes, in many cases we combine bowl treatments with haircuts for a seamless experience. Timing depends on scheduling and stylist availability; allow extra time for application and processing. Book a combined service or consult with reception to coordinate optimal timing.

Yes. Tell your stylist about scalp sensitivities, protein or silk allergies, fragrance reactions, and recent chemical services. A patch or scalp test can be performed for safety. Full disclosure helps us customize the formula and avoid adverse reactions.